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Elderly Services

If you have any questions or need further assistance, please contact:

Veronica Jensen
Elderly Services Coordinator
235 Cutlers Farm Road
Monroe, CT 06468
(203) 452-2815, extension 3
Hours: Monday 8:30 am-12:30 pm, Tuesday, Thursday & Friday 8:30 am - 4:30 pm

Veronica Jensen, Elderly Services Coordinator, provides case management to Monroe residents age 55 and older. She serves as a single point of entry for seniors, their family members or caregivers on a variety of programs, services or support. She will assess client needs and match them with appropriate programs or services. She can assist with paper and online applications.

Outreach Program

Visitation of home bound seniors for welfare checks, conversation, assist with applications and more. Provide outreach and education to senior groups in the community and at the center.

Energy Assistance

Completes applications or makes referrals for various local, State and Federal programs that assist with Energy needs with agencies such as Alliance, Operation Fuel and Eversource. Programs are based on income and assets.

For a list of items that are needed to apply for the Energy Assistance program from Alliance download the form and gather the items that you apply to your household. Click here for form.


Assists those new to Medicare or turning 65 on the insurance options with Medicare. During open enrollment will review Medicare Advantage plans, Prescription Drug plans and Medicare Supplement Plans.

Medicare Assistance Program

A program that helps qualifying seniors with their Part B premiums and for some other benefits may apply. Program is based on the seniors’ income.

Food Programs

For those eligible makes referrals to our Monroe Food Pantry; coordinates the Farmer Market Coupons and Veteran’s gift certificates; assists applicants to complete SNAP applications or redeterminations.